{"id":223833,"date":"2026-07-29T16:01:09","date_gmt":"2026-07-29T14:01:09","guid":{"rendered":"https:\/\/logisec.fr\/?page_id=223833"},"modified":"2026-09-04T12:12:15","modified_gmt":"2026-09-04T10:12:15","slug":"sav","status":"publish","type":"page","link":"https:\/\/logisec.fr\/es\/sav\/","title":{"rendered":"SAV"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\r\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\r\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough inline-buttons\">\r\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Ayuda y soporte<\/h2>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\" data-et-mv-hidden-phone=\"true\"><h1>\u00bfAlguna dificultad con su pedido o su material?<\/h1>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module ContenuSolNeuve\"><div class=\"et_pb_text_inner\"><p>Nuestro servicio posventa est\u00e1 aqu\u00ed para acompa\u00f1arle: compatibilidad, rotura, mal funcionamiento o devoluci\u00f3n. D\u00edganos qu\u00e9 pasa, nosotros nos encargamos.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\" id=\"logisec\">\r\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\r\n<div class=\"et_pb_column_1 et_pb_column et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\r\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>\u00bfC\u00f3mo funciona?<\/h3>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>1. Describe el problema<\/strong><br \/>Indique el producto afectado y la naturaleza del problema a trav\u00e9s del formulario siguiente. Solo le llevar\u00e1 unos minutos.<\/p>\n<p><strong>2. Nuestro equipo analiza su caso<\/strong><br \/>Un interlocutor directo estudia su solicitud y se pone en contacto con usted con un diagn\u00f3stico y una soluci\u00f3n adecuada.<\/p>\n<p><strong>Encontramos la soluci\u00f3n juntos<\/strong><br \/>Reemplazo, devoluci\u00f3n, ajuste de pedido o asesoramiento t\u00e9cnico: avanzamos hasta que est\u00e9 resuelto.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\r\n<div class=\"et_pb_contact_form_0 et_pb_contact_form_container clearfix et_pb_recaptcha_enabled et_pb_module et_flex_module divi_contact_form_helper_0\" data-form_unique_num=\"0\" data-form_unique_id=\"b14e3d14-0a49-4b0e-8950-ce593e60d05f\" id=\"et_pb_contact_form_b14e3d14-0a49-4b0e-8950-ce593e60d05f\" data-form-config='{\"required_fields_text\":\"Please fill in the following 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name=\"et_pb_contact_0_nom_0\" id=\"et_pb_contact_0_nom_0\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"nom\" placeholder=\"NOM *\" title=\"\" value=\"\" aria-required=\"true\"><\/div>\n\r\n\r\n<div class=\"et_pb_contact_field_1 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\" data-id=\"pr&Eacute;nom\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_pr&Eacute;nom_1\">NOMBRE<\/label><input type=\"text\" name=\"et_pb_contact_0_pr&Eacute;nom_1\" id=\"et_pb_contact_0_pr&Eacute;nom_1\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"pr&Eacute;nom\" placeholder=\"NOMBRE *\" title=\"\" value=\"\" aria-required=\"true\"><\/div>\n\r\n\r\n<div class=\"et_pb_contact_field_2 et_pb_contact_field et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\" data-id=\"entreprise\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_entreprise_2\">EMPRESA<\/label><input type=\"text\" name=\"et_pb_contact_0_entreprise_2\" id=\"et_pb_contact_0_entreprise_2\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"entreprise\" placeholder=\"EMPRESA\" title=\"\" value=\"\" aria-required=\"true\"><\/div>\n\r\n\r\n<div class=\"et_pb_contact_field_3 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\" data-id=\"t&Eacute;l&Eacute;phone\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_t&Eacute;l&Eacute;phone_3\">TEL\u00c9FONO<\/label><input type=\"text\" name=\"et_pb_contact_0_t&Eacute;l&Eacute;phone_3\" id=\"et_pb_contact_0_t&Eacute;l&Eacute;phone_3\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"t&Eacute;l&Eacute;phone\" placeholder=\"TEL\u00c9FONO\" title=\"\" value=\"\" aria-required=\"true\"><\/div>\n\r\n\r\n<div class=\"et_pb_contact_field_4 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\" data-id=\"e_mail\" data-type=\"email\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_e_mail_4\">Correo electr\u00f3nico<\/label><input type=\"text\" name=\"et_pb_contact_0_e_mail_4\" id=\"et_pb_contact_0_e_mail_4\" class=\"input\" data-required_mark=\"required\" data-field_type=\"email\" data-original_id=\"e_mail\" placeholder=\"CORREO ELECTR\u00d3NICO\" title=\"\" value=\"\" aria-required=\"true\"><\/div>\n\r\n\r\n<div class=\"et_pb_contact_field_5 et_pb_contact_field et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\" data-id=\"message\" data-type=\"text\"><label class=\"et_pb_contact_form_label\" 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